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Code of Patient Rights

Purpose

To ensure Healthzone meets the terms of the Health and Disability Commissioner’s Code of Rights.


Policy

Healthzone recognises that every consumer is an individual and as such has different needs in relation to ethnicity, spirituality, disability, gender, sexual orientation, social status and age.

Where possible Healthzone aims to meet these individual needs and incorporate them into daily routine without compromising the comfort or safety of other consumers or staff.


Procedure

All consumers have right to the following:
  • Personal and health care according to the consumers needs.
  • Be treated as an individual and with dignity and respect.
  • View a copy of the Code of Health and Disability Services Consumer’s Rights 1996.
  • Privacy when for example changing for treatment, attending to toilet needs, conversations with staff and other consumers.
  • Expect that personal safety will be catered for in and around Healthzone.
  • Be consulted about all matters affecting the consumer.
  • To be addressed by the consumers preferred name.
  • Confidentiality of all consumer’s records
  • To bring a family member, whanau, friend or caregiver to their treatment for support and/or translation purposes.

A consumer has responsibility to:
  • Remember that other consumers have the same rights as themselves.
  • Make a clear statement on informed consent as required by practice documentation.
  • Treat staff as individuals with dignity and respect.
  • Assist staff in looking after Healthzone’s well being.
  • Treat the facility with care and respect.
  • Keep any financial matters current.

Related Information

Health and Disability Commissioner Website


Authorised By: David Abercrombie 04/12/07
Signed By: Iona Herbert 04/12/07
Conditions Managed

Achilles Tendinosis
Arthritic Joints
Arthritis
Back Pain
Calf Strains
Exercises
Fitness Goals
Fitness Programmes
Flat Feet
Frozen Shoulder
Golfers Elbow
Growing Pains
Gym Programmes
Heavy Bruising
Knee Cartilage
Knee Pain
Hand Sprains
Headaches
Hip Pain
Labral Tears
Low Back Pain
Lumbar Strains
Massage
Muscle Imbalances
Muscle Strains
Neck Pain
OOS
Osgood Schlatters
Osteoarthritis
Osteoporosis
Patellofemoral Pain
Patella Tendinosis
Pilates
Podiatry Referrals
Postural Problems
Post Operative Rehabilitation
Rehabilitation Programmes
Rotator Cuff Strain
Running Regimes
Sacro Iliac Joint Strains
Sciatica
Sever's Disease
Shoulder Dislocations 
Shoulder Pain
Shoulder Instability
Sprained Ankles
Sprained Feet
Sports Injuries
Strapping
Stretches
Tennis Elbow
Weight Management
Wrist Sprains